our values
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We want what you want
At TJL Solicitors, we pride ourselves on offering a straight forward, professional approach to all compensation claims.
We understand that our clients are the key to a successful business and promise to put the person, not the paperwork first.
Although our experts are experienced in dealing with hundreds of cases, from the most common, to the most complex claim, with TJL Solicitors you will never be treated like just another number.
Whether you've been injured in a road traffic accident or a slip or fall, hurt in an accident at work or suffered because of negligent cosmetic surgery, we understand that every case is different and will lend a sympathetic ear, no matter what you've been through.
Above all our team are committed to getting you maximum compensation, with minimum fuss.
Putting you first
At TJL Solicitors, our experts will be there for you every step of the way.
We guarantee the highest level of service and have created our own client care promise to ensure your needs come first at all times.
And remember, if you have any queries about your claim, our experts are on hand - 24 hours a day, seven days a week - so please pick up the phone. We are here to help.
Clear, understandable advice
At TJL Solicitors we understand that making a claim can be a daunting and confusing experience.
Our experts promise not to baffle you with legal jargon and will help you understand your case as it progresses.
We hope our friendly, no nonsense approach will help making a claim seem easy.
Don’t worry, it won’t cost you a penny
At TJL Solicitors, we work on a NO FEE, WIN OR LOSE basis which means whatever happens you won't be out of pocket.
If you win your claim you will receive 100 per cent of the compensation and we will recover our legal costs from the other party.
Even if you lose our insurance will cover the costs of your claim and you still won’t pay us a penny.*
Our Promise to you
At TJL Solicitors, we will:
- Lend a sympathetic ear, no matter what your accident or injury
- Treat your claim sensitively, always offering ethical and honest advice
- Explain all aspects of your claim clearly, avoiding complicated legal jargon
- Be consistent, by providing one advisor to deal with your claim from start to finish
- Make sure you receive regular updates and know exactly how your claim is progressing
- Always be on hand to respond to any queries you may have as promptly as possible
- Work hard to ensure you receive maximum compensation, with minimum fuss
- Protect your claim and personal data and keep it confidential at all times.
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